
About RCS
You can't get anywhere
without taking risks.
You can't get anywhere
without taking risks.
Resolute Consulting Services Pte Ltd is a consultancy organization that specializes in compliance and various risk management including end-to-end operation processes of financial institutions.
We are a group of experienced practitioners in compliance, risk and control management in the Asia Pacific region (Singapore, Hong Kong, Australia, Malaysia, China, Korea and Taiwan) specializing in credit solutions, credit risk, structured finance, retail banking, operational risk and enterprise risk.
Our bespoke solutions on structured finance and credit solutions has helped our clients to manage and mitigate risks in the rapidly changing financial landscape of Asia.
Resolute Consulting Services Pte Ltd is a consultancy organization that specializes in compliance and various risk management including end-to-end operation processes of financial institutions.
We are a group of experienced practitioners in compliance, risk and control management in the Asia Pacific region (Singapore, Hong Kong, Australia, Malaysia, China, Korea and Taiwan) specializing in credit solutions, credit risk, structured finance, retail banking, operational risk and enterprise risk.
Our bespoke solutions on structured finance and credit solutions has helped our clients to manage and mitigate risks in the rapidly changing financial landscape of Asia.
Resolute Consulting Services Pte Ltd is a consultancy organization that specializes in compliance and various risk management including end-to-end operation processes of financial institutions.
We are a group of experienced practitioners in compliance, risk and control management in the Asia Pacific region (Singapore, Hong Kong, Australia, Malaysia, China, Korea and Taiwan) specializing in credit solutions, credit risk, structured finance, retail banking, operational risk and enterprise risk.
Our bespoke solutions on structured finance and credit solutions has helped our clients to manage and mitigate risks in the rapidly changing financial landscape of Asia.
Our Vision
A RELIABLE AND TRUSTED PARTNERSHIP
To ensure the highest standards of governance, integrity, and transparency in all our operations.
To ensure the highest standards of governance, integrity, and transparency in all our operations.


Our Mission
To enable businesses to thrive in dynamic environments by delivering forward-thinking strategies (not limited to business, compliance, risk strategies) that enhance resilience, optimize performance, and drive success.
To enable businesses to thrive in dynamic environments by delivering forward-thinking strategies (not limited to business, compliance, risk strategies) that enhance resilience, optimize performance, and drive success.


Our Team
Our Team

Susan Tan
Director
With over 30 years of experience in the financial sector, Susan Tan is a distinguished senior risk management leader. She has held pivotal C-suite roles, focusing on establishing and improving risk management frameworks, policies, and controls for major financial organizations across Mainland China, Hong Kong, and Singapore.
Her expertise encompasses managing a wide range of risks including credit, enterprise, operational, market & liquidity, counterparty, and reputational risks. Susan's leadership extends to serving as a 72(B) manager under the Hong Kong Banking Ordinance, and as a chairperson and member of several management committees.
View Detailed Profile
Susan Tan's career spans more than three decades of dedicated service in the field of risk management within the banking and finance industry. Her professional journey is marked by significant leadership roles at renowned institutions, including DBS (Hong Kong) Ltd, ABN Amro NV Hong Kong Branch, Citi Private Bank, LGT (Singapore) Ltd, and BNP Paribas Private Bank, covering key markets such as Mainland China, Hong Kong, Taiwan, and Singapore.
Since January 2021, Susan has been imparting her vast knowledge and expertise as an Advisor/Consultant to multinational corporations and private organizations in Singapore. Her consulting work focuses on pivotal projects like Asset-Backed Securitization Programs, Fraud Risk Projects, AML Compliance Programs, Credit Card Lending Programs, and the setup of new business ventures in Tokenisation and Crypto.
Prior to her consulting role, Susan has served as the Chief Risk Officer at Bank of China International Limited in Hong Kong. Here, she ensured that the business adhered to the approved risk appetite framework, developed and implemented risk management policies, and maintained robust governance and regulatory compliance. Susan's leadership was pivotal in fostering an appropriate culture of risk awareness and in managing key relationships with regulators, auditors, and other stakeholders.
Her background also includes roles at DBS (Hong Kong), ABN Amro NV Hong Kong, Citi, LGT Bank (Singapore).
Susan graduated from Monash University, including a Master of Science in Counselling and a Bachelor of Commerce in Banking & Finance. Fluent in English and multiple Chinese dialects, she is a Singapore Citizen and a Hong Kong Permanent Resident, which adds a global perspective to her skillset.

Susan Tan
Director
With over 30 years of experience in the financial sector, Susan Tan is a distinguished senior risk management leader. She has held pivotal C-suite roles, focusing on establishing and improving risk management frameworks, policies, and controls for major financial organizations across Mainland China, Hong Kong, and Singapore.
Her expertise encompasses managing a wide range of risks including credit, enterprise, operational, market & liquidity, counterparty, and reputational risks. Susan's leadership extends to serving as a 72(B) manager under the Hong Kong Banking Ordinance, and as a chairperson and member of several management committees.
View Detailed Profile
Susan Tan's career spans more than three decades of dedicated service in the field of risk management within the banking and finance industry. Her professional journey is marked by significant leadership roles at renowned institutions, including DBS (Hong Kong) Ltd, ABN Amro NV Hong Kong Branch, Citi Private Bank, LGT (Singapore) Ltd, and BNP Paribas Private Bank, covering key markets such as Mainland China, Hong Kong, Taiwan, and Singapore.
Since January 2021, Susan has been imparting her vast knowledge and expertise as an Advisor/Consultant to multinational corporations and private organizations in Singapore. Her consulting work focuses on pivotal projects like Asset-Backed Securitization Programs, Fraud Risk Projects, AML Compliance Programs, Credit Card Lending Programs, and the setup of new business ventures in Tokenisation and Crypto.
Prior to her consulting role, Susan has served as the Chief Risk Officer at Bank of China International Limited in Hong Kong. Here, she ensured that the business adhered to the approved risk appetite framework, developed and implemented risk management policies, and maintained robust governance and regulatory compliance. Susan's leadership was pivotal in fostering an appropriate culture of risk awareness and in managing key relationships with regulators, auditors, and other stakeholders.
Her background also includes roles at DBS (Hong Kong), ABN Amro NV Hong Kong, Citi, LGT Bank (Singapore).
Susan graduated from Monash University, including a Master of Science in Counselling and a Bachelor of Commerce in Banking & Finance. Fluent in English and multiple Chinese dialects, she is a Singapore Citizen and a Hong Kong Permanent Resident, which adds a global perspective to her skillset.

Susan Tan
Director
With over 30 years of experience in the financial sector, Susan Tan is a distinguished senior risk management leader. She has held pivotal C-suite roles, focusing on establishing and improving risk management frameworks, policies, and controls for major financial organizations across Mainland China, Hong Kong, and Singapore.
Her expertise encompasses managing a wide range of risks including credit, enterprise, operational, market & liquidity, counterparty, and reputational risks. Susan's leadership extends to serving as a 72(B) manager under the Hong Kong Banking Ordinance, and as a chairperson and member of several management committees.
View Detailed Profile
Susan Tan's career spans more than three decades of dedicated service in the field of risk management within the banking and finance industry. Her professional journey is marked by significant leadership roles at renowned institutions, including DBS (Hong Kong) Ltd, ABN Amro NV Hong Kong Branch, Citi Private Bank, LGT (Singapore) Ltd, and BNP Paribas Private Bank, covering key markets such as Mainland China, Hong Kong, Taiwan, and Singapore.
Since January 2021, Susan has been imparting her vast knowledge and expertise as an Advisor/Consultant to multinational corporations and private organizations in Singapore. Her consulting work focuses on pivotal projects like Asset-Backed Securitization Programs, Fraud Risk Projects, AML Compliance Programs, Credit Card Lending Programs, and the setup of new business ventures in Tokenisation and Crypto.
Prior to her consulting role, Susan has served as the Chief Risk Officer at Bank of China International Limited in Hong Kong. Here, she ensured that the business adhered to the approved risk appetite framework, developed and implemented risk management policies, and maintained robust governance and regulatory compliance. Susan's leadership was pivotal in fostering an appropriate culture of risk awareness and in managing key relationships with regulators, auditors, and other stakeholders.
Her background also includes roles at DBS (Hong Kong), ABN Amro NV Hong Kong, Citi, LGT Bank (Singapore).
Susan graduated from Monash University, including a Master of Science in Counselling and a Bachelor of Commerce in Banking & Finance. Fluent in English and multiple Chinese dialects, she is a Singapore Citizen and a Hong Kong Permanent Resident, which adds a global perspective to her skillset.

Kenneth Kwo
Director
Kenneth is a qualified accountant with more than 30 years of professional experience in process reengineering, controls and planning, risk management and business administration for international banks and financial institutions in Hong Kong and the Asia Pacific region.
Kenneth held various senior risk and control positions in Wells Fargo Bank Hong Kong Branch, Bank of China International Ltd, ABN AMRO NV Hong Kong Branch, Standard Chartered Bank and Merrill Lynch Asia Pacific Ltd.
View Detailed Profile
Kenneth, brings over 30 years in the finance sector, specializing in a wide array of areas including process reengineering, controls and planning, risk management, and business administration. His extensive experience spans several high-profile international banks and financial institutions across Hong Kong and the Asia Pacific, illustrating a career dedicated to excellence and innovation in the financial services industry.
Among his notable achievements, Kenneth has been credited with developing and implementing comprehensive risk policies, guidelines, and procedures that have significantly bolstered the risk management capabilities of the banks he has worked with. His keen eye for detail and proactive approach have led to the identification of over twenty control weaknesses in operational processes in one of the banks, enhancing the overall efficiency and security of the overall operations.
Kenneth's tenure in significant risk and control positions at renowned institutions such as Wells Fargo Bank Hong Kong Branch, Bank of China International Ltd, ABN AMRO NV Hong Kong Branch, Standard Bank, and Merrill Lynch Asia Pacific Ltd.
Kenneth's contribution to the field also extends to the enhancement of operational risk frameworks, where he has provided invaluable training to local risk teams in Taiwan and Korea, thereby strengthening the risk management fabric of these institutions. Additionally, his strategic acumen was pivotal in the successful setup of a bank branch in Malaysia, aimed at executing debt syndication business, marking a significant milestone in his career and contributing to the expansion and success of the bank's operations in the region.
Kenneth has a Bachelor's degree in Accounting from the University of North London, England, and is a revered Fellow member of the Association of Chartered Certified Accountants (ACCA) in the United Kingdom.

Kenneth Kwo
Director
Kenneth is a qualified accountant with more than 30 years of professional experience in process reengineering, controls and planning, risk management and business administration for international banks and financial institutions in Hong Kong and the Asia Pacific region.
Kenneth held various senior risk and control positions in Wells Fargo Bank Hong Kong Branch, Bank of China International Ltd, ABN AMRO NV Hong Kong Branch, Standard Chartered Bank and Merrill Lynch Asia Pacific Ltd.
View Detailed Profile
Kenneth, brings over 30 years in the finance sector, specializing in a wide array of areas including process reengineering, controls and planning, risk management, and business administration. His extensive experience spans several high-profile international banks and financial institutions across Hong Kong and the Asia Pacific, illustrating a career dedicated to excellence and innovation in the financial services industry.
Among his notable achievements, Kenneth has been credited with developing and implementing comprehensive risk policies, guidelines, and procedures that have significantly bolstered the risk management capabilities of the banks he has worked with. His keen eye for detail and proactive approach have led to the identification of over twenty control weaknesses in operational processes in one of the banks, enhancing the overall efficiency and security of the overall operations.
Kenneth's tenure in significant risk and control positions at renowned institutions such as Wells Fargo Bank Hong Kong Branch, Bank of China International Ltd, ABN AMRO NV Hong Kong Branch, Standard Bank, and Merrill Lynch Asia Pacific Ltd.
Kenneth's contribution to the field also extends to the enhancement of operational risk frameworks, where he has provided invaluable training to local risk teams in Taiwan and Korea, thereby strengthening the risk management fabric of these institutions. Additionally, his strategic acumen was pivotal in the successful setup of a bank branch in Malaysia, aimed at executing debt syndication business, marking a significant milestone in his career and contributing to the expansion and success of the bank's operations in the region.
Kenneth has a Bachelor's degree in Accounting from the University of North London, England, and is a revered Fellow member of the Association of Chartered Certified Accountants (ACCA) in the United Kingdom.

Kenneth Kwo
Director
Kenneth is a qualified accountant with more than 30 years of professional experience in process reengineering, controls and planning, risk management and business administration for international banks and financial institutions in Hong Kong and the Asia Pacific region.
Kenneth held various senior risk and control positions in Wells Fargo Bank Hong Kong Branch, Bank of China International Ltd, ABN AMRO NV Hong Kong Branch, Standard Chartered Bank and Merrill Lynch Asia Pacific Ltd.
View Detailed Profile
Kenneth, brings over 30 years in the finance sector, specializing in a wide array of areas including process reengineering, controls and planning, risk management, and business administration. His extensive experience spans several high-profile international banks and financial institutions across Hong Kong and the Asia Pacific, illustrating a career dedicated to excellence and innovation in the financial services industry.
Among his notable achievements, Kenneth has been credited with developing and implementing comprehensive risk policies, guidelines, and procedures that have significantly bolstered the risk management capabilities of the banks he has worked with. His keen eye for detail and proactive approach have led to the identification of over twenty control weaknesses in operational processes in one of the banks, enhancing the overall efficiency and security of the overall operations.
Kenneth's tenure in significant risk and control positions at renowned institutions such as Wells Fargo Bank Hong Kong Branch, Bank of China International Ltd, ABN AMRO NV Hong Kong Branch, Standard Bank, and Merrill Lynch Asia Pacific Ltd.
Kenneth's contribution to the field also extends to the enhancement of operational risk frameworks, where he has provided invaluable training to local risk teams in Taiwan and Korea, thereby strengthening the risk management fabric of these institutions. Additionally, his strategic acumen was pivotal in the successful setup of a bank branch in Malaysia, aimed at executing debt syndication business, marking a significant milestone in his career and contributing to the expansion and success of the bank's operations in the region.
Kenneth has a Bachelor's degree in Accounting from the University of North London, England, and is a revered Fellow member of the Association of Chartered Certified Accountants (ACCA) in the United Kingdom.

Raymond Lee
Director
Raymond has more than 30 years of experience in banking and finance, and has worked in Singapore, Australia and Hong Kong.
Raymond held various senior credit positions in various private banks in Asia, he also has extensive experience in structured finance and retail banking sectors. His remarkable achievements include the development and implementation of credit policies, the successful management of a credit department spanning the Asia Pacific, and the underwriting of over USD 3 billion in asset-backed securities and private public partnership transactions.
View Detailed Profile
Raymond's experience stretches across prominent financial hubs in Singapore, Australia, and Hong Kong, reflecting a global perspective and adaptability in various financial landscapes. Raymond has held critical senior credit roles within numerous private banks across Asia, showcasing his expertise in navigating the complex world of finance with strategic insight and leadership.
His extensive experience encompasses both structured finance and the retail banking sector, where Raymond has consistently demonstrated his ability to lead and innovate. Among his significant accomplishments, Raymond has played a crucial role in developing and implementing comprehensive credit policies, guidelines, and procedures that have greatly benefited the banks he has been associated with. His leadership in managing a credit department of twenty members across the Asia Pacific region underscores his capacity to direct teams towards achieving strategic goals and maintaining high standards of credit operations.
A testament to his expertise, Raymond has also contributed significantly to the field of credit education within the banking sector, providing essential training to staff in credit assessment, monitoring, and control. These efforts have been recognized as meeting and exceeding the standards set by local banking regulators, reflecting his commitment to fostering a culture of excellence and compliance.
In the realm of structured finance, Raymond's acumen is evident in his successful underwriting of more than USD 3 billion in asset-backed securities (ABS) and private public partnership (PPP) transactions across Asia and Australia. This achievement not only highlights his proficiency in high-stakes financial dealings but also his role in facilitating significant economic development projects in the region.
Raymond's educational background, with a Bachelor's degree in Business Administration from Boston University, provides the academic foundation for his professional success. His journey from academia to becoming a recognized leader in the finance industry encapsulates a commitment to excellence, innovation, and leadership that has significantly contributed to the growth and development of the banking and finance sector in the Asia Pacific and beyond.

Raymond Lee
Director
Raymond has more than 30 years of experience in banking and finance, and has worked in Singapore, Australia and Hong Kong.
Raymond held various senior credit positions in various private banks in Asia, he also has extensive experience in structured finance and retail banking sectors. His remarkable achievements include the development and implementation of credit policies, the successful management of a credit department spanning the Asia Pacific, and the underwriting of over USD 3 billion in asset-backed securities and private public partnership transactions.
View Detailed Profile
Raymond's experience stretches across prominent financial hubs in Singapore, Australia, and Hong Kong, reflecting a global perspective and adaptability in various financial landscapes. Raymond has held critical senior credit roles within numerous private banks across Asia, showcasing his expertise in navigating the complex world of finance with strategic insight and leadership.
His extensive experience encompasses both structured finance and the retail banking sector, where Raymond has consistently demonstrated his ability to lead and innovate. Among his significant accomplishments, Raymond has played a crucial role in developing and implementing comprehensive credit policies, guidelines, and procedures that have greatly benefited the banks he has been associated with. His leadership in managing a credit department of twenty members across the Asia Pacific region underscores his capacity to direct teams towards achieving strategic goals and maintaining high standards of credit operations.
A testament to his expertise, Raymond has also contributed significantly to the field of credit education within the banking sector, providing essential training to staff in credit assessment, monitoring, and control. These efforts have been recognized as meeting and exceeding the standards set by local banking regulators, reflecting his commitment to fostering a culture of excellence and compliance.
In the realm of structured finance, Raymond's acumen is evident in his successful underwriting of more than USD 3 billion in asset-backed securities (ABS) and private public partnership (PPP) transactions across Asia and Australia. This achievement not only highlights his proficiency in high-stakes financial dealings but also his role in facilitating significant economic development projects in the region.
Raymond's educational background, with a Bachelor's degree in Business Administration from Boston University, provides the academic foundation for his professional success. His journey from academia to becoming a recognized leader in the finance industry encapsulates a commitment to excellence, innovation, and leadership that has significantly contributed to the growth and development of the banking and finance sector in the Asia Pacific and beyond.

Raymond Lee
Director
Raymond has more than 30 years of experience in banking and finance, and has worked in Singapore, Australia and Hong Kong.
Raymond held various senior credit positions in various private banks in Asia, he also has extensive experience in structured finance and retail banking sectors. His remarkable achievements include the development and implementation of credit policies, the successful management of a credit department spanning the Asia Pacific, and the underwriting of over USD 3 billion in asset-backed securities and private public partnership transactions.
View Detailed Profile
Raymond's experience stretches across prominent financial hubs in Singapore, Australia, and Hong Kong, reflecting a global perspective and adaptability in various financial landscapes. Raymond has held critical senior credit roles within numerous private banks across Asia, showcasing his expertise in navigating the complex world of finance with strategic insight and leadership.
His extensive experience encompasses both structured finance and the retail banking sector, where Raymond has consistently demonstrated his ability to lead and innovate. Among his significant accomplishments, Raymond has played a crucial role in developing and implementing comprehensive credit policies, guidelines, and procedures that have greatly benefited the banks he has been associated with. His leadership in managing a credit department of twenty members across the Asia Pacific region underscores his capacity to direct teams towards achieving strategic goals and maintaining high standards of credit operations.
A testament to his expertise, Raymond has also contributed significantly to the field of credit education within the banking sector, providing essential training to staff in credit assessment, monitoring, and control. These efforts have been recognized as meeting and exceeding the standards set by local banking regulators, reflecting his commitment to fostering a culture of excellence and compliance.
In the realm of structured finance, Raymond's acumen is evident in his successful underwriting of more than USD 3 billion in asset-backed securities (ABS) and private public partnership (PPP) transactions across Asia and Australia. This achievement not only highlights his proficiency in high-stakes financial dealings but also his role in facilitating significant economic development projects in the region.
Raymond's educational background, with a Bachelor's degree in Business Administration from Boston University, provides the academic foundation for his professional success. His journey from academia to becoming a recognized leader in the finance industry encapsulates a commitment to excellence, innovation, and leadership that has significantly contributed to the growth and development of the banking and finance sector in the Asia Pacific and beyond.

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© 2024 Resolute Consulting Services Pte. Ltd.

CONNECT
enquiries@resoluteservices.sg
© 2024 Resolute Consulting Services Pte. Ltd.